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Enabling business-critical unified communications with high performance and high reliability

Shoretel ShoreGear 24A

ShoreTel Products
ShoreTel Voice Switches
ShoreTel ShoreGear Voice Switch 24A Call for Pricing: 800-886-5369 Request a Quote

 

Overview:

The ShoreTel Voice Switch 24A supports up to 24 analog extension ports. The ShoreTel Voice Switch 24A interfaces to standard analog telephones (FXS) including CLASS feature phones with Caller ID Name and Number and Message Waiting.

  • 2 RJ-45 local area network (LAN) connectors
  • 1 RJ-21X port for punchdown block, patch panel, or 12-port harmonica connector
  • 24 extension ports (FXS)
  • 1 RJ-11 port for connection to the extension side of the Power Fail Transfer Unit (Extension 9)
  • 1 DB-9, RS-232C maintenance port for serial communications
  • 1 3.5 mm stereo input for connecting a music-on-hold source
  • 1 3.5 mm stereo output for connecting to a overhead paging system or night bell

Features:

 

Telephone features

  • 500 switches per system
  • Answer
  • Bridged call appearance
  • Call barge in
  • Call forward, busy
  • Call forward, external
  • Call forward, no answer
  • Call hold
  • Call join
  • Call park/unpark
  • Call pickup extension
  • Call pickup group
  • Call recording
  • Call stack (1-16 calls)
  • Call redirect
  • Call transfer, blind
  • Call transfer, consultative
  • Call transfer, intercom
  • Call transfer, mailbox
  • Call transfer whisper
  • Call waiting
  • Caller ID name
  • Caller ID number
  • Caller ID blocking
  • Conference (6-party)
  • Conference blind
  • Conference consultative
  • Conference intercom
  • Dial number (speed dial)
  • Directory dialing
  • Distinctive dial tone
  • Distinctive ringing
  • E911
  • Group paging
  • Handsfree
  • Hang up
  • Hold
  • Hot key pad
  • Huntgroups
  • InstaDial
  • Intercom
  • Night bell
  • Message waiting
  • Missed call
  • Multiple emergency numbers
  • Multiple line appearance
  • Music-on-hold
  • Operator ("0")
  • On hold reminder ring
  • Office Anywhere
  • Outbound caller ID
  • Paging
  • Park and page
  • Paging extension in paging group
  • Pick up night bell
  • Redial
  • Ringdown
  • Ring tone selection
  • Ring tone personalization
  • Send digits over call
  • Shared call appearance
  • Silent monitor
  • SIP
  • Voicemail ("#")
  • Whisper page
  • Whisper page mute

Trunk types

  • Analog loop start
  • Analog wink start
  • TBR 21 support
  • T1 loop start
  • T1 wink start
  • T1 PRI
    • NI2
    • 4ESS
    • 5ESS
    • DMS 100
    • QSIG master
    • QSIG slave
    • CAS
  • E1 PRI
  • EURO-ISDN
    • QSIG
    • Hong Kong Variant
    • QSIG Basic Call
  • E1 PRI
    • EURO-ISDN
    • New Zealand Telecom
    • QSIG Basic Call
  • SIP
    • RFC 3261-SIP
    • RFC 2976 - SIP INFO
    • RFC 3891- SIP Replace
    • RFC 3515 - SIP Refer
    • RFC 2396 - URI
    • RFC 2388 - DTMF

Trunk features

  • ANI
  • Automatic trunk maintenance
  • Caller ID name
  • Caller ID number
  • Caller ID blocking
  • Centrex flash
  • Dial-in prefix
  • Dial-out prefix
  • DID
  • Digit translation
  • DNIS
  • Network call routing
  • Network/User side PRI
  • Off-system extensions
  • SIP
  • Tandem trunking
  • Trunk groups

IP phone support

  • MGCP
  • SIP (RFC 2833)

DSP features

  • Dynamic echo cancellation
  • Dynamic jitter buffer
  • Lost packet handling
  • T.38 Fax
  • Voice compression
  • BV-16 codec
    • BV-32 codec
    • Linear
    • G.711
    • ADPCM
    • G.722
    • G.729a

System features

  • Account codes
  • ACD (workgroups)
  • Admission control
  • AMIS
  • Auto attendant
  • Backup auto-attendant
  • Bridge call appearance
  • Call permissions
  • Extension length (3-5 digits)
  • Fax redirection
  • Feature permissions
  • Integrated voicemail
  • IP phone failover
  • Media encryption
  • Office Anywhere (on-net)
  • Office Anywhere (external assignment)
  • On-net dialing (1-7 digits)
  • Power fail transfer
  • PSTN failover
  • SMDI
  • SNMP

Hunt groups

  • Simultaneous hunt
  • Top down hunt
  • Single or multiple calls per extension
  • Busy out group
  • Busy out extension
  • 16 extensions max. per switch
  • 5 groups max. per switch
  • Call forward busy
  • Call forward no answer
  • Scheduled modes

* Not all features in this list are supported by every switch. Please contact your ShoreTel representative for more details.

Specifications:

ShoreTel Voice Switches are key building blocks of the ShoreTel Unified Communications (UC) system and deliver UC to organizations of every size —from large enterprises to small and medium businesses. Highly reliable and intelligent, these switches unify communications across multiple enterprise locations, supporting IP phones, analog devices, and a variety of trunk interfaces. ShoreTel Voice Switches manage ShoreTel IP Phones and analog lines, as well as PSTN and ITSP trunks.

ShoreTel Voice Switches Specifications - Analog Extensions
  24A
Telephones
Analog phones 24
Analog Ports
Extensions (telephones) 24
Conference
Make Me conference ports 24
Front Panel
10M/100M Ethernet (RJ-45) 2
Analog RJ-21X
Audio input and output (mini) •
Maintenance (DB-9) •
Mechanical
19" rack mount •
Dimensions 17.2 x 1.7 x 14.3 in.
43.6 x 4.4 x 36.3cm
Weight 9 lb (4.1 kg)
Power
Input voltage, frequency 100-240 VAC, 50-60 Hz
Input current 2A max.
Consumption/dissipation 63 W max.
Environmental
Operating temperature 0°-50° C
Operating humidity 0-90% (non-condensing)
Storage temperature -30°-70° C

Documentation:

PDF File
Download the ShoreTel Voice Switches Specs (PDF).

 

ShoreTel Products
ShoreTel Voice Switches
ShoreTel ShoreGear Voice Switch 24A Call for Pricing: 800-886-5369 Request a Quote