ShoreTel ShoreWare System Monitor Overview:
More than any application on your IP network, users
are extremely sensitive to the quality of Voice over
IP (VoIP) communications. ShoreTel® ShoreWare® System
Monitor continuously monitors all links, applications
and services in your VoIP network, helping to ensure
the maximum performance and availability of your ShoreTel
Pure IP communications environment.
Bandwidth utilization monitoring, combined with detailed
error analysis and daily system status reports, enables
network managers to maintain the high levels of reliability
and voice quality that system users demand. By monitoring
every link, ShoreWare System Monitor gives you an up-to-the
minute view, as well as a historical performance perspective,
for all possible call paths.
Reporting that enables faster problem resolution
ShoreWare System Monitor continuously collects utilization
and error information across the network to identify
potential issues that may impact VoIP call quality.
It analyzes the information and presents it in reports
that convey key information, including root cause identification,
quickly and effectively.
With ShoreWare System Monitor you can view current
utilization, which is updated every 2.5 seconds, as
well as historical utilization of any monitored link.
It presents historical packet loss with detailed error
information, providing both the source and step-by-step
resolution for detected packet loss and other performance
issues.
Automation lowers support costs
ShoreWare System Monitor adapts to network changes
by detecting and incorporating new or removed devices,
automating configuration updates without disrupting
IP telephone service. With ongoing insight into network
changes, network managers can quickly identify weak
links and strengthen them before problems escalate.
Easy to install and use
ShoreWare System Monitor has minimal hardware requirements,
and takes less than an 15 minutes to install and auto-configure.
No customization is required, and its intuitive interface
is easily understood by network administrators.
After the installation is complete, the Network Equipment
Inventory feature discovers all network devices and
monitoring begins immediately. As your ShoreTel IP communications
network grows, ShoreWare System Monitor scales easily
to provide full functionality with low maintenance.
Access anywhere
ShoreWare System Monitor’s Web-based reporting application
is compatible with most browsers and does not require
Active X or Java support. Custom reports can be accessed
at the office, at home, or on the go via personal digital
devices such as PocketPC-enabled cell phones and WAP
devices.
Administrators can be kept apprised of IP telephony
service quality at all times with e-mail alerts that
are triggered when specified thresholds or error rates
are exceeded. The system also e-mails a customizable
“Daily Network Weather Report” that keeps the team informed
of the daily status of the network’s health, and documents
it to build a performance history.
Benefits & Features :
Benefits:
- Allows performance issues to be proactively
addressed before they impact users
- Analyzes all networks links in real-time and
historically, locating bottlenecks
- Automatically provides alerts and daily performance
reports
- Accessible anywhere via Web browser, personal
digital device or cell phone
Features:
Easy to install, maintain and
manage:
ShoreWare System Monitor can be installed in as little
as 15 minutes, with extremely minimal maintenance.
Continuously monitors the entire network:
Collects information from all SNMP-enabled devices
on the network, consolidating it into a single location.
Historical information for trend analysis:
Provides daily, weekly, monthly and yearly information
based on individual interfaces, or a summary of the
entire network, system wide.
Root cause analysis:
Exposes errors at the interface level, providing
a probable cause and prescription for remediation.
Alerting:
Issues alerts based on thresholds reached, sending
notifications via email or SMS.
Daily Network Weather Report:
Sends daily network status reports to an individual
or distribution lists. This report can also be used
to help prioritize daily activities for administrators.
ShoreTel
ShoreWare System Monitor
