ShoreTel IP Phone System
Our IP phone systems replace old equipment with new thinking.
Designed from the ground up to streamline the work of administrators and end users alike, the built-in unified communications (UC) capabilities of ShoreTel's VoIP phone system are transforming the way people work.
By integrating communication tasks currently performed with separate tools, such as video conferencing, IM and online collaboration, ShoreTel's brilliantly simple solution helps boost productivity and reduce costs.
Overview:
Built to leverage the power of the Web.
Thanks to its ingenious purpose-built IP architecture, your ShoreTel VoIP phone system scales and grows across as many sites, or as many continents, as you need. From ShoreTel Director, a single browser-based interface, IT staff can manage the entire IP phone system with plug-and-play ease. And as an open system, it can integrate with your current business applications, enabling you to get more out of your most valuable assets: people and information.
Ease is built-in, too.
End users don't just get new phones on their desks: they get a brilliantly simple new way to work with ShoreTel Communicator (formerly ShoreTel Call Manager), an intuitive application designed to streamline communication management. Not in the office? No problem. A ShoreTel IP phone system allows users to use desktop phones, mobile phones, or any phone connected to the public phone network as if it were their own extension, enabling them to work when, where, and how they want.
99.999% availability for 100% peace of mind.
The ShoreTel distributed architecture is incorporated into a unique appliance-based platform with no single point of failure: each switch and site functions as an independent call processor. In the event of wide area network (WAN) failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).
The lowest TCO in the industry.
Our total cost of ownership (TCO) analysis tool can show you why ShoreTel VoIP phone systems offer the lowest TCO in the industry. Many customers report a return of investment within a year. Over the long term, ShoreTel IP phone systems help reduce costs company-wide by streamlining business processes, putting critical information within reach, and eliminating both missed calls and the need for expensive third-party conference services
How it Works:
As easy to deploy and maintain as it is to use.
Two key components are at the heart of our IP phone system. ShoreTel Core Software leverages the distributed single-image architecture to deliver voice calling, features, and applications. ShoreTel Voice Switches, which run the call processing software, are distributed and offer N+1 redundancy.
Although the switches work together, the system's intelligence is distributed across the architecture so in the event of a WAN failure, each site can function independently.
Voice applications, including rich calling features, voice messaging, and auto-attendant are similarly deployed throughout the network. This makes for both a single applications environment and stand-alone reliability at every location.
ShoreTel Call Manager, included as part of the solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or home telephone.
Adding ShoreTel Converged Conferencing to the platform gives end users access to a full suite of UC features including IM, call handling, presence, video, and collaboration tools.
Benefits:
In one word: ease.
The same plug-and-play simplicity that lets IT staff deploy and manage the system from anywhere lets end users enjoy call control like never before, and provides access to a full suite of UC features, including IM, presence, video, and collaboration tools.
In two words: absolute reliability.
The distributed architecture has no single point of failure: each switch and site functions as an independent call processor. In the event of a WAN failure, the system automatically disconnects the ailing server and continues to place and receive calls on the Public Switched Telephone Network (PSTN) without disruption.
In three words: return on investment.
Customers find that switching to ShoreTel can cost less than maintaining an existing PBX. Many tell us that their new ShoreTel system pays for itself within a year. What is more, available financing options can make it even easier to deploy a ShoreTel system.
In four words: the support you need.
You can count on ShoreTel's obsessive commitment to customer satisfaction whenever you need it. Both independent surveys and carefully monitored feedback from customers agree: our obsession for customer service sets the industry standard.
Documentation:
Download the ShoreTel IP Phones Datasheet (PDF).
Download the ShoreTel IP Phones Specs Datasheet (PDF).