ShoreTel Products for Industries
The right solution for your business.
ShoreTel works for all industries, helping to reduce costs by simplifying collaboration, streamlining communication processes, eliminating the need for third-party conference services, and by freeing precious resources for the real business at hand.
Financial:
Financial institutions of all types are under constant pressure to improve the efficiency of their operations, to bring down costs, and to provide the best in customer service. ShoreTel's all-in-one solution addresses these needs head-on, resulting in increased productivity and customer satisfaction.
ShoreTel lets financial services professionals offer their customers what they need most: operational efficiency, timeliness, and improved customer service. Financial institutions such as First Guarantee Mortgage, Union Bank, and Washington State Employees Credit Union are using ShoreTel systems.
Healthcare:
Healthcare organizations are under great pressure to improve patient care while keeping costs under control. They also require reliable communications around the clock. A ShoreTel phone system provides 99.999 percent (five-nines) reliability with no single point of failure, as well as the capability of keeping staff in touch whether they are onsite, at a remote location, or on the move.
ShoreTel has wide experience with healthcare organizations, including Carson-Tahoe Regional Medical Center, Doctors Hospital at Renaissance, Centre for Digestive Diseases, Visiting Nurses Association of Boston, and Woodlands North Houston Heart Center.
With support for open standards, and tight integration capabilities, ShoreTel offers extensive opportunities for healthcare providers to increase the availability, mobility and flexibility of communications and collaboration throughout the organization.
Professional Services:
Whether you provide architectural, design, engineering, legal, or IT services, your information technology impacts your ability to compete head-on in today's market, and to address rising client expectations. ShoreTel's IP-based phone system offers professional service organizations of all types and sizes communications tools far beyond those available from a traditional phone system. When users can collaborate easily — both at the office, and on the go — teams become more productive, and communication has more impact.
ShoreTel's plug-and-play simplicity and easy-to-master user interface ensure that higher quality communications do not come at the expense of increased burdens on IT resources. Around the globe, professional service organizations such as Big Brothers, Big Sisters, Compassion Australia, and Hitachi Consulting are reaping the benefits of a ShoreTel system.
Retail:
With networks already in place, retailers are finding that IP phone systems not only reduce costs, but also provide opportunities for new applications that can directly benefit their business. ShoreTel's ease-of-use and management makes it a perfect fit for retailers of all sizes. A ShoreTel solution contributes to the bottom line by improving productivity, offering employees increased mobility, and by enhancing the customer experience, which is at the heart of every retailer's success.
Government:
As communications technologies evolve, government agencies are under pressure to provide high levels of connectivity, access to instant information, and modern collaboration capabilities. Faced with shrinking budgets and complex, aging IT infrastructures, the switch to IP-based communications is daunting.
ShoreTel helps government agencies overcome these challenges. Our integrated voice, video, data, and mobile communication solution offers plug-and-play simplicity on an inherently reliable architecture that leverages existing investments, and does not require forklift upgrades. As easy to deploy, manage, and scale as it is to use, a ShoreTel system is highly reliable, and backed with industry-leading, 24/7 support.
Federal Government
Government agencies today need effective communications solutions that help them face the challenges that affect their ability to serve citizens: globalization, changing demographics, and rapidly evolving technologies.
ShoreTel answers that call with an IP-based unified communications system that is designed to be easy to use and manage, secure and reliable, and that offers an open platform for growth
The ShoreTel UC system delivers innovative features that facilitate communications across multiple sites and between multiple devices, helping government agencies to support the public with interagency collaboration, emergency operations, public services management, and on-demand service delivery
State & Local Government
ShoreTel is committed to helping state and local governments deliver new communications solutions that align with local challenges, help to build more interactive relationships with citizens and business owners, and bring additional government resources to communities, towns, cities, and counties.
The ShoreTel UC system helps local government meet its communication needs — whether for quality of life, economic development, safety, or emergency response — by providing an easy-to-use, reliable, and scalable communications solution that can be implemented quickly and easily across multiple sites.
ShoreTel offers a low total cost of ownership, as well as advanced, innovative features on an open platform designed for growth, helping agencies to serve citizens more efficiently and effectively.
Education:
Modern communications systems keep people connected and provide collaborative environments for disseminating information. And yet, as public expectations for such technologies are increasing, many educational organizations find themselves facing shrinking budgets.
The ShoreTel UC system provides an affordable, highly reliable and secure solution that can be implemented across multiple sites with an easy-to-use, Web-based central management system. Based on an open platform, ShoreTel solutions are highly scalable and provide feature-rich applications with the power to evolve to meet new demands.
ShoreTel's single solution can be managed centrally, even in the case of multiple buildings and campuses spread across a regional area, helping your educational community to stay connected in the face of major changes.
Manufacturing:
Faced with more competitors, increasingly aggressive pricing, and demanding customers, business has never been more challenging for manufacturers. Whether you manufacture hardware, software, machinery, agricultural, chemical or pharmaceutical products, the performance of your phone system can help your company meet these challenges.
Manufacturers require a communications network that can be put to use across the entire value chain. ShoreTel provides manufacturers such as Liberty Hardware, IIMAK, and Grand Cache Coal with the power to decrease costs, increase productivity, and the tools to increase customer satisfaction.