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ShoreTel IP480 Phone
Recommended for: General Office, Conferencing, and Teleworkers


ShoreTel IP480 Phone

ShoreTel Products
ShoreTel IP Phones
ShoreTel IP480 Phone
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Overview:


The ShoreTel IP480 provides 8 line appearances with an easy-to-read, back-lit display.The ShoreTel IP480 provides 8 line appearances with an easy-to-read, back-lit display. Expanded call history and directory along with visual voicemail are provided. An integrated 10/100 Ethernet switch allows a network drop to be shared with a desktop PC. Six feature keys and five soft keys provide easy access to ShoreTel features. A full duplex speakerphone and integrated headset jack are standard.

  • 8 lines
  • Full-duplex Speakerphone
  • Visual Voicemail
  • Expanded Call History
  • Built-in 10/100 Ethernet switch

IP PhoneSuperior Sound and Ergonomics for the Highest Quality

ShoreTel designs and builds our own desk and portable IP phones to ensure that our customers always have the most fully-featured communication devices available. ShoreTel builds business phone systems with unified communications so your company can achieve maximum productivity. Choose the communications device best-suited to your needs, whether that’s a desk phone, smartphone, tablet, laptop or PC—you’ll always have the best possible user experience. Each ShoreTel IP phone is preconfigured for quick and easy installation with the ShoreTel Connect UC system and offers all the advanced features, high performance and quality required in today’s constantly connected workplace.

Building on the ShoreTel line of brilliantly simple IP phones, the ShoreTel 400 Series IP phones incorporate the latest user feedback resulting in new functionality and optimal usability.

  • Visual voice mail simplifies voice mail management for professionals, contact center agents and executives
  • Enhanced form factor that incorporates the latest user feedback
  • More soft keys and line / call appearances for increased functionality and more speed dials or other programmable features
  • On-phone diagnostics for faster troubleshooting and shorter time to resolution

Features:

Elegant Ergonomic Design

Since communications are a key aspect of business activity, a phone should feel comfortable and be easy to use. The ShoreTel attention to design detail delivers a precisionbalanced, contoured handset which can rest comfortably against the ear, thereby maximizing productivity while minimizing user fatigue and shoulder and neck pain.

The desk phone itself has a gentle concave sweep, which positions the keypad horizontally for ease of dialing while keeping the display at the optimum angle for visibility. The control face on all ShoreTel phones make it easy for users to manage communication tasks, including call transfer, conferencing and call parking.

Intuitively Streamlines and Improves Communications

All ShoreTel phones have an easy to read display so users can see who is calling, check for missed calls and messages and quickly see the call’s status. This helps keep communication flowing across the organization. All desk phones also feature an integrated Ethernet switch that allows a network drop to be shared with a desktop PC.

ShoreTel IP Phones feature crystal-clear audio quality, and offer seven full octaves of sound, while many phones only offer three. In addition, ShoreTel high-fidelity, full-duplex speakerphones deliver exceptionally clear audio and enable hands-free conversation. All phones also support multiple languages.

Ease of Use Streamlines Communications Management

All ShoreTel phones interoperate with ShoreTel system software, so settings, call handling rules, presence information, automatic directory updates and other features can be managed according to users’ preferences. For instance, users can extend the power of their phone far beyond their desks by assigning their extension to any phone, including a mobile phone or home phone.

In-Building Portability

In addition to a full range of desk phones, ShoreTel offers a DECT-based cordless phone for users whose job role requires them to move around the workplace.

Designed for the Distributed Enterprise

Select ShoreTel phones can easily be deployed remotely utilizing the built-in VPN client providing the full ShoreTel experience in the remote or home office.

Enhanced Productivity

Select models support XML applications that allow developers to integrate the phones even tighter into their business processes to boost the productivity of their users.

Specifications:


ShoreTel IP480 Specifications
Call Appearance 8 (Tri-color LEDs)
Feature Keys
  • Transfer
  • Conference
  • Hold
  • History
  • Voicemail
  • Directory
Display 297x160 pixels, backlit
Speakerphone Full duplex
Audio Controls
  • Volume (independent control)
  • Mute (LED indicator)
  • Speakerphone (LED indicator)
  • Headset (LED indicator)
Specifications
  • SIP protocol
  • VLAN, DiffServ/ToS QoS,
  • G.711, G.722, G.723, G.726, G.729a, iLBC, Linear16 codecs
  • Built-in 10/100 Ethernet switch
  • 802.3af PoE (standard), or local power (optional)
  • Class 2 PoE (3.0 W idle / 4.4 W active / 4.9 W max)
Size 9.6 x 5.3 x 4.8 in (24.4 x 13.5 x 12.2 cm)
Weight 1.62 lb (0.74 kg)
Interfaces
  • RJ-45 Ethernet uplink
  • RJ-45 Ethernet downlink
  • RJ-22 handset jack
  • RJ-22 headset jack
Environmental
  • Humidity: 5-90% relative (non-condensing)
  • Operating temperature: 0-50° C

Compare:


  IP655 IP485g IP480g IP480 IP420 IP930D IP230g IP115
Models IP655 IP485g IP480g IP480 IP420 IP930D IP230g IP115
Functions
Call appearance 12 (Tri-color LEDs) 8 (Tri-color LEDs) 8 (Tri-color LEDs) 8 (Tri-color LEDs) 2 (Single-color LEDs) 3 (On-screen indicator) 3 (Tri-color LEDs) 1
Feature keys 5 (redial, voicemail, directory, call history, applications) 6 (Transfer, conference, hold, history, voicemail, directory) 6 (Transfer, conference, hold, history, voicemail, directory) 6 (Transfer, conference, hold, history, voicemail, directory) 6 (Transfer, conference, hold, history, voicemail, directory) 4 (Transfer, conference redial/history, hold) 8 (Transfer, conference, hold, intercom, redial/ history, voicemail, options, directory) 6 (Transfer, conference, hold, intercom, redial, voicemail)
Soft keys   5 5 5   3 4  
Display 640 x 480 pixels (VGA) Backlit, color touchscreen 480 x 272 pixels, Backlit, color 297 x 160 pixels, Backlit 297 x 160 pixels, Backlit 130 x 28 pixels Backlit 176 x 220 pixels Backlit, color 24 characters x 5 lines 120 x 35 pixels 16 characters x 1 line
80 x 7 pixels
Speakerphone (full duplex) LED indicator/Advanced beam-forming microphone array/Extension microphone option LED indicator LED indicator LED indicator Half-duplex, LED indicator Half-duplex, on-screen indicator LED indicator Half-duplex, LED indicator
Mute LED indicator LED indicator LED indicator LED indicator LED indicator On-screen indicator LED indicator
Volume controls Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, headset, alert/rings Handset, speakerphone, alert/rings
Headset compatibility RJ-22, LED indicator RJ-22, LED indicator RJ-22, LED indicator RJ-22, LED indicator RJ-22, LED Indicator 2.5mm headset jack RJ-22, LED indicator External
Electronic hook-switch control for wireless headsets    
Features
Call redirect  
Call timer  
Caller ID name, number
Conference call management 6 party 6 party 6 party 6 party 6 party 6 party 6 party 3 party
Directory Unlimited (system)/Sort by rst or last names/ Alphanumeric lookup Unlimited (system)/Sort by rst or last names/ Alphanumeric lookup Unlimited (system)/Sort by rst or last names/ Alphanumeric lookup Unlimited (system)/Sort by rst or last names/ Alphanumeric lookup Unlimited (system)/ Alphanumeric lookup Unlimited (system)/ Alphanumeric lookup Unlimited (system)  
Message waiting (LED)
Missed call indicator  
Redial/history Unlimited (stored on server) Unlimited (stored on server)/ Filter by All, To, From, Missed Unlimited (stored on server)/ Filter by All, To, From, Missed Unlimited (stored on server)/ Filter by All, To, From, Missed Unlimited (stored on server) Unlimited (stored on server) Last 20 numbers Last number
Ring tone selections 4 4 4 4 4 4 4 4
System speed dial Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited  
Personal speed dial 100 100 100 100     100  
Time and date SNTP sync SNTP sync SNTP sync SNTP sync SNTP sync SNTP sync SNTP sync SNTP sync
Transfer to voicemail  
On hook dialing
Built-in VPN client            
XML application support              
Visual voicemail        
Models IP655 IP485g IP480g IP480 IP420 IP930D IP230g IP115
Option Management
Call handling mode Via voicemail
Call forwarding  
Handsfree mode  
Ring tone  
Agent state Via voicemail
IP Telephony
Protocol MGCP SIP SIP SIP SIP DECT/MGCP MGCP MGCP
Quality of service VLAN, DiffServ/ToS, UDP5004 VLAN, DiffServ/ToS VLAN, DiffServ/ToS VLAN, DiffServ/ToS VLAN, DiffServ/ToS 802.1pq, DiffServ/ToS VLAN, DiffServ/ToS, UDP5004 VLAN, DiffServ/ToS, UDP5004
Supported codecs G.722, G.711 uLaw, BV-32, G.729a, BV-16 G711 uLaw/aLaw, G726, G722, G729a, G723, ILBC, Linear 16bit G711 uLaw/aLaw, G726, G722, G729a, G723, ILBC, Linear 16bit G711 uLaw/aLaw, G726, G722, G729a, G723, ILBC, Linear 16bit G711 uLaw/aLaw, G726, G722, G729a, G723, ILBC, Linear 16bit   G.722, G.711 uLaw, BV-32, G.729a, BV-16 G.722, G.711 uLaw, BV-32, G.729a, BV-16
Power (standard) 802.3af PoE 802.3af PoE 802.3af PoE 802.3af PoE 802.3af PoE Base station: 802.3af PoE 802.3af PoE 802.3af PoE
Power (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional) Local adapter (optional)
Ethernet speed 10/100/1000 Switch 10/100/1000 Switch 10/100/1000 Switch 10/100 Switch 10/100 Switch Base station: 10/100 10/100/1000 switch 10/100 switch (software)*
IP addressing DHCP, static DHCP, static DHCP, static DHCP, static DHCP, static Base station: DHCP, static DHCP, static DHCP, static
Technical Specications
Size 12.7 x 6.5 x 6.5 in
(32.0 x 17.0 x 16.7 cm)
9.6 x 5.3 x 4.8 in
(24.4 x 13.5 x 12.2 cm)
9.6 x 5.3 x 4.8 in
(24.4 x 13.5 x 12.2 cm)
9.6 x 5.3 x 4.8 in
(24.4 x 13.5 x 12.2 cm)
6.6 x 5.3 x 4.8 in
(16.7 x 13.5 x 12.2 cm)
Handset: 16.8 x 4.7 x 2.2 cm
Base station: 20.8 x 15.0 x 5.8 cm
9.5 x 6.8 x 5.2 in
(24.1 x 17.3 x 13.2 cm)
5.9 x 6.8 x 5.1 in
( 15.0 x 17.3 x 13.0 cm)
Weight 4.0 lb (1.6 kg) 1.66 lb (0.75 kg) 1.62 lb (0.74 kg) 1.62 lb (0.74 kg) 1.60 lb (0.73 kg) Handset (w/battery): 0.29 lb (0.13 kg)
Base station: 0.73 lb (0.33 kg)
2.1 lb (1.0 kg) 1.6 lb (0.7 kg)
Power (idle/active/max) Class 3 PoE (5.7 W/7.7 W/9.1 W) Class 0 PoE (4.0 W/4.9 W/5.3 W) Class 2 PoE (3.0 W/4.4 W/4.9 W) Class 2 PoE (3.0 W/4.4 W/4.9 W) Class 1 PoE (2.4 W/3.2 W/3.5 W) Base station: Class 2 PoE (2.5 W/3 W/4 W)
Battery: 3.7V 1100 mAH
Class 2 PoE (4.0 W/5.3 W/5.9 W) Class 2 PoE (2.6 W/2.9 W/4.0 W)
Interfaces RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
Extension microphone jacks (x2)
Diagnostic port
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
USB port (for future use)
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
DECT wireless to base station /2.5mm headset jack RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
RJ-22 headset jack
RJ-45 Ethernet uplink
RJ-45 Ethernet downlink
RJ-22 handset jack
Loop length 100 meters 100 meters 100 meters 100 meters 100 meters   100 meters 100 meters
Hearing-aid compatible
Environmental
Operating temperature 0-50° C
Humidity 5–90% relative humidity (non-condensing)

Documentation:

Download the ShoreTel IP Phones for ONSITE Datasheet (.PDF)

 

ShoreTel Products
ShoreTel IP Phones
ShoreTel IP480 Phone
Contact us for pricing!